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Privacy Policy

In plain language: what information our stores receive when you visit, call, or text us, what happens to the data on a device you sell us, and what we never do with any of it. Our website has no accounts, no checkout, and no online forms.

Last updated November 10, 2026.

What we collect

Very little — because almost everything we do happens face to face in a store. Here is the full picture, by how you reach us:

  • Browsing our website: nothing is asked of you. There are no accounts to create, no checkout, and no online forms that collect personal information. Like most websites, the server keeps standard logs — things like your IP address, browser type, which pages were viewed, and the time of the visit. Those logs exist to keep the website running and secure.
  • Calling or texting us: when you call or text 281-739-4316, we receive your phone number and the content of your call or message, the same as with any phone call or text.
  • Selling a device in store: by store policy, sellers must be 18 or older and show a valid photo ID. That ID check applies to in-store sales only.
  • Reviews: the customer reviews shown on our website come from our stores' public Google listings. If you leave a review on Google, the name and text you post there are public, and Google's own privacy policy covers how Google handles them.

How we use it

We use the information above only to run the stores and help the person in front of us:

  • To answer your calls and texts and respond to your questions.
  • To complete purchases in store, including the ID check store policy requires for every sale.
  • To operate and secure our website, using the standard server logs described above.

What we never do

  • We do not sell personal information. Not your phone number, not your messages, not anything from a sale — to anyone, ever.
  • We do not ask you to create an account, and there is no online checkout collecting your details.
  • We do not run advertising trackers on our website (see the Cookies section below).

Your device data

When you sell us a device, what is stored on it matters more than anything else in this policy, so here is exactly how it works:

Every device we buy is wiped, free of charge. Wiping removes the personal data stored on the device, and a wiped device cannot be un-wiped — once it is done, the data is gone.

Because of that, before you sell a device:

  • Back up anything you want to keep — photos, contacts, documents — to your own account or another device first. After a wipe, we cannot get it back for you.
  • Sign out of your accounts on the device, such as your Apple ID or Google account, and turn off any account lock, so the device is ready to be wiped once it is sold.
  • Remove your SIM card and any memory card if you want to keep them — they hold data of their own and do not need to be part of the sale.

If you are not sure whether you have backed everything up, ask us before the sale — we would rather walk you through it than wipe something you still need.

Cookies

Short version: our website does not run advertising trackers, and it does not track you across other websites. You can browse every page without creating an account or handing over personal information. The only records browsing creates are the standard server logs described in the first section, which the server keeps to operate securely.

Questions about privacy?

Call or text us, or ask in person at any store. If something here is unclear, we will explain it the same way in person.

Call 281-739-4316 See the stores

Contact us about privacy

One phone number reaches all three stores: 281-739-4316 — call or text. Or visit any store in person:

Call 281-739-4316