How much is my phone worth?
It comes down to the model, the storage size, and the condition of the phone itself: its screen, its battery health, and whether it's unlocked. Your exact offer depends on your phone's exact model, storage, and condition — a real person in a real store looks at the phone in front of them and gives you the exact offer on the spot. Bring your phone in and we'll make you a real offer on the spot. And if ecoATM or PayMore already gave you a number, bring that too — we'll beat it.
My phone is still locked to my carrier. Can I sell it?
Yes. We buy carrier-locked phones from AT&T, T-Mobile, Verizon, and prepaid carriers, as well as unlocked phones. An unlocked phone is usually worth more, so if yours can be unlocked before you come in, it's worth doing — but a carrier lock on its own doesn't stop a sale.
Does my iPhone's battery health change the offer?
Yes — battery health is one of the first things that moves a phone's offer. You can see yours in Settings → Battery → Battery Health. In the 90s is great. In the 70s, or a battery that barely makes it to lunch, still sells — the offer is just lower to match. On a Galaxy or Pixel there's no single percentage like that, but a battery that drains fast or swells lowers the offer the same way.
Face ID or my fingerprint sensor doesn't work. Will you still buy it?
Yes. A phone that no longer unlocks with Face ID, Touch ID, or a fingerprint — and only opens with a passcode — is worth less than one where the sensor works, but we still buy it. Just tell us up front and we'll price it honestly.
Do you buy cracked or broken phones?
Yes. Cracked screens, cracked back glass, worn-out batteries, phones that won't turn on at all — bring them in as they are. Condition changes the offer, but a broken phone is not a worthless phone.
Should I take my SIM card out before I sell?
Yes — pop the SIM tray and keep your SIM card and any memory card. Your phone number and carrier account stay with that little card, not with us. If your number already moved to your new phone, ask your carrier what to do with the old SIM before you toss it.
My phone is iCloud-locked or password-locked. Can I still sell it?
Not while it's locked — we can't buy iCloud-locked or password-locked phones, or stolen phones. If it's your phone, sign out of iCloud or your Google account and remove the screen lock before you come in, and it's a normal sale. If you're not sure how, call us and we'll talk you through it.
How do I find out how much storage my phone has?
On an iPhone: Settings → General → About, and look for Capacity. On a Galaxy or Pixel: Settings → About phone → Storage. Bigger storage is worth more — a 256GB or 512GB phone beats a 64GB one — so it's worth checking before you come in.
How long does it take?
Most visits take 10–15 minutes, from walking in to getting paid. Bringing several phones at once can take a little longer.
How do I get paid?
Your choice: Cash, Zelle, or Cash App, paid on the spot before you leave. We don't pay in gift cards, store credit, or carrier bill credits.
Do I need an appointment?
No. Walk into any of our three locations during store hours — Mon–Sat 10 AM – 6 PM, Sun 12 PM – 5 PM (Bastrop closed Sundays) — and we'll take care of you.
What happens to my photos and data?
Every phone we buy is wiped for free before resale. Back up the photos, messages, and contacts you want to keep before you come in — once a phone is wiped, that data is gone.
Do I need ID to sell a phone?
Yes — sellers need to be 18 or older and show a valid photo ID when they sell. Bring it with you so we can pay you on the same trip.
