How much is my laptop worth?
It depends on the model, chip, storage, and condition. Your exact offer depends on whether yours is an Intel MacBook or an Apple Silicon model, how many cycles are on the battery, and whether the screen is cracked — so a real person in a real store gives you the exact offer on the spot. Bring your laptop in, and we'll make you a real offer on the spot. And if PayMore already gave you a number, bring that too — we'll beat it.
What happens to the files, photos, and passwords on my laptop?
Back up everything you want to keep before you come in — documents, photos, anything saved on the drive. Every laptop we buy gets a free data wipe before resale, and once it's wiped, those files cannot be recovered. If your browser saved passwords on it, changing your important passwords after the sale is a sensible extra step.
I lost my laptop's charger. Can I still sell it?
Yes. A missing charger is one of the most common laptop problems there is — chargers get left at offices, schools, and old apartments. Bring the matching MagSafe, USB-C, or barrel-plug charger if you have it, because it can help your offer — but not having a charger or the box is no reason to stay home.
My battery has been through a lot of cycles, or my laptop only works when it's plugged in. Is it still worth selling?
Yes. Batteries wear down with use — that's what laptops do. A battery that only lasts an hour, or a laptop that needs to stay on the charger, lowers the offer; it doesn't make the laptop unsellable. Bring it in — charger included, if you have it — and we'll make you an offer on the whole machine.
The keyboard, trackpad, or hinge isn't working right. Can I sell it?
Yes. Sticky or missing keys, a trackpad that clicks unevenly, a lid with a loose or creaking hinge — these are common laptop problems, and we see them every day. They factor into the offer, but they don't stop us from making one.
Do you buy cracked or broken laptops?
Yes. Cracked screens, dented lids, missing keys, batteries that barely hold a charge, laptops that won't turn on — bring them in as they are. Condition affects the offer, but a broken laptop is not a worthless laptop.
How long does it take?
Most laptop sales take 10–15 minutes, from walking in to getting paid. A stack of laptops takes a little longer than a single one.
How do I get paid?
Your choice: Cash, Zelle, or Cash App, paid on the spot before you leave. We don't pay in gift cards or store credit.
Do I need an appointment?
No. Walk into Round Rock, Bastrop, or South Austin during store hours — Mon–Sat 10 AM – 6 PM, Sun 12 PM – 5 PM (Bastrop closed Sundays) — and we'll take care of you.
My laptop is iCloud-locked or password-locked. Can I still sell it?
Not while it's locked — we can't buy iCloud-locked or password-locked laptops, or stolen laptops. If it's your laptop, sign out of iCloud on a MacBook or out of your Microsoft account on a Windows laptop, and remove your login password or PIN before you come in — then it's a normal sale. If you're not sure how, call us and we'll talk you through it.
Can I sell more than one laptop?
Yes — bring as many as you have, and bring the chargers too where you have them. We buy from families clearing out old school and work laptops, and from businesses with a stack of laptops they no longer use.
Do I need ID to sell a laptop?
Yes — you need to be 18 or older and have a valid photo ID with you. Bring it along with the laptop and we can pay you on the same visit.